Frequently Asked Questions

Everything you need to know about shopping with MrsPoindexter.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.

How do I know which size to choose?

Detailed size charts are available on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, MrsPoindexter ships worldwide. International delivery times vary by location, typically ranging from 10-21 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How should I care for my MrsPoindexter garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the garment's inner label.